Delete Your Account

Deleting your account is permanent. Your business, checklists and history cannot be recovered afterwards, and printed QR codes will stop working.

Deleting your account from the taskhando app

The fastest and most secure way to delete your account is directly from the app. Sign in to taskhando, open Settings, and choose Delete account. You will be asked to confirm before anything is deleted.

What data is deleted

Your account and the data associated with it are removed from our active systems. This includes:

• Your account profile and sign-in sessions
• Your business, checklists, tasks and QR codes
• Your staff list and their PINs
• All checklist submissions and usage records

What data we may retain

We may retain limited data after deletion where required by law or for legitimate business reasons:

• A minimal, pseudonymised record of your trial, so each account receives only one free trial
• Records of subscription purchases, as required by tax and financial regulations
• Records necessary to comply with legal obligations, resolve disputes, prevent fraud or enforce our agreements
• Backups that are cycled out of our systems on a rolling basis

For full details on how we handle your data, please see our Privacy Policy.

Subscriptions

Deleting your account does not cancel a subscription. Please cancel it in your app store's subscription settings first, so you are not charged again.

Can't access the app?

If you are unable to access your account and need us to delete it on your behalf, please email us from the email address associated with your account: support@taskhando.app. We may need to verify your identity before acting on your request.

Staff of a business using taskhando

Staff do not have taskhando accounts. If you would like your checklist data removed, please contact your employer, or email us and we will pass your request on.